Corporate Social Responsibility and Its Reporting From a Management Control System Perspective

Authors

  • Edward T. Vieira Simmons University, USA
  • Susan Grantham University of Hartford, USA
  • Susan D. Sampson Simmons University, USA

Keywords:

CSR disclosure, CSR reporting, CSR Management Control System, CSR performance evaluation

Abstract

Corporate social responsibility (CSR) is a response to stakeholder concerns and signals organisational legitimacy. We propose CSR reporting from a comprehensive and integrated management control system perspective. Reporting parameters start with stated people, planet, and profit goals supported by objectives achieved through legal, ethical/moral, economic, and giving practices. Objectives are measured, assessed, and reported through key performance indicators. These objectives are quantified, sufficiently specific, have a timeline, and identify targeted stakeholder group(s). CSR strategy and its reporting are consistent with organisational mission, values, and strategy. CSR, like most business processes, is a dynamic process occurring over time and adjusting to circumstances sometimes involving trade-offs. CSR reporting ideally reflects this process through providing context and visual depictions of goals, practices, and performance evaluation that demonstrate not only a single period in time, but also trends that may present a more complete picture of an organisation’s CSR performance. CSR reporting parameters are proposed.

https://doi.org/10.26493/1854-6935.19.127-144

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Published

12.07.2021

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Section

Articles